The Service operated by Hidenplex enables our customers to access and use the Hidenplex network. Customers can monitor their Hidenplex accounts and perform transactions.
Hidenplex will also operate a trading platform using the Hidenplex Protocol, which is still in an early stage of development, and may have a few bugs to work out. We will offer a hosted version of the open source Hidenplex software client that allows users to access the decentralized Hidenplex transaction protocol payment network ("Hidenplex Protocol").
Please take note: Hidenplex will not be responsible for any damages resulting from bugs, vulnerabilities or other problems that may exist, now or in the future, in the Hidenplex protocols or codebase. Hidenplex is not the developer of nor is it a guarantor of the Hidenplex Protocol.
Verifying Who You Are.
Hidenplex will do everything we can to respect and protect the privacy of our customers. However, we are required to first verify who you are, and make sure you are not using the Site for illegal transactions, or terror financing.
For the purpose of verification we will collect the following kinds of identity documents from you:
Photo ID – Drivers License, National Identity Card or International Passport. Proof of address – Utility bill, bank statement (Issued within last three months). After this "verification" by Hidenplex (which many customers say is much like a identity colonoscopy), our customers will be able to trade currencies using their own Hidenplex wallets natively on the Hidenplex network.
AUS Law Applies.
As a British based company, Hidenplex is governed by AUS law. Depending on your country of residence, you may not be able to use all the functions of the Site. We are required by law to block transactions involving residents of countries that are on AUS or US watch lists. At this time, these include Iran, North Korea, Cuba, Syria and North Sudan.
It is your own responsibility to follow those rules and laws in your country of residence and/or country from which you access this Site and Services.
By using our Service, you consent to the application of AUS law to the interpretation of this agreement.
Funding Your Account.
Users can deposit and withdraw money to Hidenplex using any of the following methods:
SEPA (EUR) International Wire Transfer (USD, non-USD deposits are converted to USD) Hidenplex (EUR, USD) User needs to be verified in order to make SEPA and Wire transactions. Third party deposits or withdrawals are NOT permitted (SEPA and Wire only).
We issue Hidenplex:USD and Hidenplex:EUR. Customers may withdraw issued IOU's to their own Hidenplex wallets.
Redemptionfunds are stored in our bank account (Gorenjska Banka d.d.) and are fully secure.
Hidenplex Client (called Wallet on Hidenplex).
The Hidenplex Wallet enables our customers to access and use the Hidenplex network, and to monitor their Hidenplex accounts and perform transactions.
Your Secret Key and Password.
This is an important one – read it. Your Hidenplex Wallet is protected from unauthorized access and use by others via a secret key and password held by you alone. Hidenplex does not have access to your secret keys (we store them in an encrypted state). All account information except these secret keys can be restored. So don’t lose them!
IT IS YOUR RESPONSIBILITY, AND YOURS ALONE, TO KEEP YOUR SECRET KEY AND PASSWORD PROTECTED FROM UNAUTHORIZED DISCOVERY.
Hidenplex is not responsible for the consequences of another party accessing and using your Hidenplex Wallet or your Account data. It is your sole responsibility to safeguard these secrets.
If You lose your Hidenplex Recovery key and Password, we will have no way of restoring your native wallets, and any funds in those wallets will be lost. Hidenplex will not be responsible for any funds lost in this manner.
We hope to make a living at this. Our fee schedule is here. Jurisdiction.
Legal Verbiage in Weird Formats that YOU should read Very Carefully.
You understand that Hidenplex allows you to interact directly with the Hidenplex Protocol to create a Hidenplex Protocol wallet (“Hidenplex Wallet”), initiate payments postings to the Hidenplex Protocol as well as view transaction histories and balances available via the Hidenplex Protocol. You understand that Hidenplex itself does not process payments, or hold transaction histories and balances and is merely a tool for initiating actions that occur within the Hidenplex Protocol and viewing the record of those actions. You understand that actual payments are processed via the Hidenplex Protocol, not Hidenplex, and that resulting balances shown are (i) actually held by third parties or (ii) in the case of USD, held through a chain of custody documented on the Hidenplex Protocol public ledger (“The Ledger”).
You acknowledge and agree that we have no control, responsibility or authority over such third parties. Hidenplex merely interoperates with such entities via the Hidenplex Protocol. For more information about the Hidenplex Protocol, including Hidenplex Protocol transaction fees, please visit the Hidenplex Wiki.
You further acknowledge and agree that transactions you initiate within the Hidenplex Protocol will be available to the public on the Internet via The Ledger. This allows you to view the public payments data posted for Hidenplex Wallets – including your own Hidenplex Wallet. Once data is shared to the Hidenplex Protocol, neither Hidenplex nor any third party may selectively censor or blacklist access to, and subsequent use of, such data.
To the extent permitted by applicable law, (a) we make no promises as to Hidenplex, its completeness, accuracy, availability, timeliness, propriety, security or reliability; (b) your access and use are at your own risk, and is provided “AS IS” and “AS AVAILABLE”; and (c) WE, AND OUR AFFILIATES, AND OUR AND THEIR OFFICERS, DIRECTORS, EMPLOYEES ("Hidenplex ENTITIES"), DISCLAIM ALL WARRANTIES & CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED, TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE Hidenplex ENTITIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS (E.G. OF PROFIT, REVENUE, DATA, OR GOODWILL). Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the limitations of this section may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE AGGREGATE LIABILITY OF ENTITIES, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE THE SERVICE, OR TO THESE TERMS EXCEED $100 U.S. DOLLARS.
MANY JURISDICTIONS HAVE LAWS PROTECTING CONSUMERS AND OTHER CONTRACT PARTIES, LIMITING THEIR ABILITY TO WAIVE CERTAIN RIGHTS AND RESPONSIBILITIES. WE RESPECT SUCH LAWS; NOTHING HEREIN IS INTENDED TO WAIVE RIGHTS OR RESPONSIBILITIES THAT CANNOT BE WAIVED.
Limited Right of Use.
Unless otherwise specified, all Materials on this Site are the property of Hidenplex and are protected by copyright, trademark and other applicable laws. You may view, print and/or download a copy of the Materials from this Site on any single computer solely for your personal, informational, non-commercial use, provided you keep intact all copyright and other proprietary notices.
The trademarks, service marks and logos of Hidenplex and others used in this Site ("Trademarks") are the property of Hidenplex and their respective owners. The software, text, images, graphics, data, prices, trades, charts, graphs, video and audio used on this Site belong to Hidenplex. The Trademarks and Material should not be copied, reproduced, modified, republished, uploaded, posted, transmitted, scraped, collected or distributed in any form or by any means, whether manual or automated. The use of any such Materials on any other Site or networked computer environment for any other purpose is strictly prohibited; any such unauthorised use may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Maintaining Your Account: Our rules.
This Site is for your personal and non-commercial use only. We are vigilant in maintaining the security of our Site and the Service. By registering with us, you agree to provide Hidenplex with current, accurate, and complete information about yourself as prompted by the registration process, and to keep such information updated. You further agree that you will not use any Account other than your own, or access the Account of any other Member at any time, or assist others in obtaining unauthorized access. The creation or use of Accounts without obtaining the prior express permission from Hidenplex will result in the immediate suspension of all said Accounts, as well as all pending purchase/sale offers. Any attempt to do so or to assist others (Members or otherwise), or the distribution of instructions, software or tools for that purpose, will result in the Accounts of such Members being terminated. Termination is not the exclusive remedy for such a violation, and Hidenplex may elect to take further action against you.
You also are responsible for maintaining the confidentiality of your Account information, including your password, safeguarding your own private keys and USD, and for all activity including Transactions that are posted to your Account.
Finally, you agree that you will not use the Service to perform criminal activity of any sort, including but not limited to, money laundering, illegal gambling operations, terrorist financing, or malicious hacking.
Termination of accounts.
You may terminate this agreement with Hidenplex, and close your Account at any time, following settlement of any pending transactions.
We expressly reserve the right to cancel and/or terminate Accounts that have not been verified by the Client despite our good faith efforts to contact you seeking such verification ("Unverified Accounts"). All Unverified Accounts which have been inactive for a period of 6 months or more are further subject to transfer to a third-party escrow (the "Unverified Escrow"), and will no longer be maintained or be the legal responsibility of Hidenplex Ltd.
The suspension of an Account shall not affect the payment of the commissions due for past Transactions. Upon termination, Members shall communicate a valid bank account to allow for the transfer of any currencies credited to their account. Said bank account shall be held by the Member.
Availability of Services.
All services are provided without warranty of any kind, either express or implied. We do not represent that this Site will be available 100% of the time to meet your needs. We will strive to provide you with the Service as soon as possible but there are no guarantees that access will not be interrupted, or that there will be no delays, failures, errors, omissions or loss of transmitted information.
The Services we provide are currently unregulated within the AUS, but this may change.
Email messages sent over the Internet are not secure and Hidenplex is not responsible for any damages incurred by the result of sending email messages over the Internet. We suggest sending email in encrypted formats; you are welcome to send PGP encrypted emails to us. The instructions and keys to do so are available upon request.
Disclosures to Legal Authorities and Authorized Financial Institutions.
We may share your Personal Information with law enforcement, data protection authorities, government officials, and other authorities when:
International Transfers of Personal Information.
We store and process your Personal Information in data centres around the world, wherever Hidenplex facilities or service providers are located. As such, we may transfer your Personal Information outside of the European Economic Area ("EEA"). Such transfers are undertaken in accordance with our legal and regulatory obligations.